Designation Programs

Professional insurance designations help elevate and advance your career. Obtaining a designation can increase your insurance knowledge, indicate to clients your advanced expertise, and help you stand out.


The Certified Insurance Counselor (CIC) designation is the nationally recognized and highly respected insurance professional designation. The CIC designation demonstrates the insurance professional’s expertise and commitment to continuing education and their career industry. More information can be found here

CIC sessions are offered as live instructor-led webinars. See the full Indiana schedule here


The Certified Risk Manager (CRM) Program is a nationally recognized advanced education program for today’s risk management professionals. The CRM designation demonstrates a high level of technical knowledge and a commitment to the risk management field. More information can be found here

CRM sessions are offered as live instructor-led webinars. See the full Indiana schedule here. 


The Certified Insurance Service Representative (CISR) Program is an educational program designed for customer service representatives. The designation represents a benchmark for an insurance professional’s commitment to customer service and their client relationships. More information can be found here


The comprehensive Associate in Insurance Account Management (AIAM) professional designation is the only non-technical customer service account designation approved by IIABA's Best Practices Council.

The web-based curriculum is geared toward helping account representatives and managers obtain the needed skills to provide the best service possible to clients. This leads to improved customer satisfaction, which increases account retention. Such an important part of understanding the insurance industry is learning how to properly manage and service your agency books of business!

 Courses are taken on-demand in an online university format. Find more information here.


The specialized MLIS curriculum focuses specifically on directors & officers (D&O) liability, employment practices liability (EPL), and fiduciary liability insurance. Management liability exposures and coverages are complex, and insurance generalists frequently make errors in designing programs for their clients.

Completing the MLIS curriculum will ensure that the agent, broker, consultant, or in-house risk manager or insurance buyer understands the most important aspects of professional and management liability. Find more information here.

Have questions about any of these insurance designation programs? Contact our Director of Education, Laura Glunt, at (317) 228-3033 or [email protected]