November/December 2021
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Table of Contents
4 Letter From the Big I CEO
Diamond Profile
6 Indiana Farmers Insurance
Industry Profile
8 Side Hustle Story: The Westfield Wine Vault
Cover Story
12 Skelton Named 2022 Big I Indiana President
Technical
14 Patrick Deem Interview Part 2
Agency Management
16 Tips on Transitioning to a Virtual Office
Real Talk
18 We Asked and Agents Answered
Education
22 Education Update
24 2022 CIC Schedule
Beyond the Business
26 Health Scare Opens Path to Insurance Career
Big I News
28 Quick Hits
29 Emerging Leaders Topgolf
Out & About
30 Big “I” Fall Leadership Conference