Live Webinars

3 hour courses: $65/Members :: $95/Non-Members

1 hour courses: $25/Members :: $45/Non-Members

Begin DateBegin TimeCourseDescriptionCE Hours
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4/11/20239:00 AMCommercial Property: Recent Changes & Crucial ConceptsThe Insurance Services Office’s (ISO) latest additions to its Commercial Property forms contain numerous features not seen in prior editions. Insurance pros who take this course will dive deep into the forms and gain expertise on many features including some that benefit the insured and some that don’t.3.00041123AM
4/11/20231:00 PMPlanting the Seed: Strategies to Get Agribusiness InsuredsIn order to reduce the thought of insurance as a commodity, the agent MUST enhance the value they bring to the agribusiness insurance buyer.  This course will review the risk management process as well as available coverage forms and endorsements that allow agents to tailor the risk finance tool of insurance. Participants will learn about the tools available to protect entities, individuals and families involved in an agribusiness operation.3.00041123PM
4/12/20239:00 AMCovering Online Fraud & Employees Who Turn Out to Be CrooksThis course discusses two of the coverages available under commercial crime policies, with a focus on the Insurance Services Office (ISO) Commercial Crime program.  We will begin with a discussion of the difference between Discovery and Loss Sustained coverage triggers.  We will discuss Employee Theft coverage, the use of Employee Theft coverage to satisfy ERISA requirements and how the Employee Dishonesty coverage in the BOP differs from the Employee Theft Coverage in the Crime program.  We will move on to a discussion of Computer and Funds Transfer Fraud including adding coverage for Fraudulent Impersonation/Social Engineering losses.3.00041223AM
4/12/20232:00 PM1 Hour with Cathy: Certificates - Headaches & RemediesThis course will familiarize the participants with some of the issues faced by insurance professionals when they issue Certificates of Insurance for their customers.1.00041223PM
4/13/20239:00 AM14 Personal Lines Issues to Know Before It's Too LateThis course dives deep into common personal lines policies to pull out fourteen frequently misunderstood coverage issues. Insurance pros who attend this course will gain valuable insight into these issues, how they could create a problem at claim time and strategies to ensure they don’t.3.00041323AM
4/13/20231:00 PMAgent's E&O: Duties, Best Practices, Operations, WorkflowsAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s duties, agency operations, using checklists, and other exposures present in the day-to-day operations of most agencies.3.00041323PM
4/18/20239:00 AMCertificates & Add'l Insureds: What Did I Do to Deserve ThisAsk a hundred commercial insurance professionals to describe in a few words the most frustrating part of the job and 99 of them likely will answer “certificates” or “Additional Insured endorsements.” The seemingly constant changes to rules, requests, form filings, and other issues at best cause headaches, at worst, E&O claims! This course will review several common issues with COIs and AI endorsements and the best practices regarding their use.3.00041823AM
4/19/20232:00 PM1 Hour with Nicole: Why PL Deductibles Confuse InsuredsDeductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may work a little differently than insureds (and sometimes agents!) expect.  This course uses several examples to fortify an agent’s understanding of both general and unique applications of deductibles in common personal lines policies.1.00041923PM
4/20/20231:00 PMClaims That Will Convince Your Insured to Enhance HomeownersTo save a few bucks, consumers are quick to strip off valuable coverage from their homeowners policy and/or buy coverage that doesn’t match their exposure.  This course will review several claims and coverage examples agents can use to talk their insureds through the importance of adequate homeowners coverage and endorsements to make the policy as broad as possible.3.00042023PM
4/25/20239:00 AMLurking Surprises In the Contractor’s CGL PolicyThis course examines a variety of Commercial General Liability policy features and endorsements that are sometimes added.  We will focus on the effect these features and endorsements have on a contractor’s insurance program. While most of the endorsements discussed are reductions in coverage, some are important enhancements.3.00042523AM
4/25/20231:00 PMWhy Good People Do Bad Things: Deep Dive Into Agency EthicsJoin agency principal and long-time insurance educator Terry Tadlock as he reviews the reasons why an agency’s leadership, culture and perception of ethical conduct often cause agency staff to make bad decisions with potentially devastating consequences for insureds.3.00042523PM
4/26/20232:00 PM1 Hour with Dave: Fast Facts About FloodJoin David Thompson, CPCU, as he takes you down “life in the fast lane” looking at some of the most important aspects of the National Flood Insurance Program. Topics will include: the new Risk Rating 2.0, 30-day wait, private flood insurance, other structures, the HFIAA surcharge, the loss of grandfathering, and the new “glide path” for rating.1.00042623PM
4/27/20239:00 AMBots, Crypto, Weed & Other Risks You Never ImaginedBig data is watching your every move. Virtual currencies are powering transactions globally. Cars are driving themselves, stuff orbiting the earth can actually hurt you, genetically modified animals and marijuana are everywhere. This mind-blowing course discusses these and many other exposures that just recently would’ve seemed too futuristic to even exist (much less create an insurance concern) but here we are!3.00042723AM
4/27/20231:00 PMAdventures in Aging: SS & Other Retirement Income SolutionsRetirement is coming (and for many has already arrived!) Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!3.00042723PM
5/9/20231:00 PMLeadership and Liability: Insuring Executive RiskSometimes referred to as Management Liability coverages, this class will explore the importance of protecting your executives as they operate at home and around the world. Some of the policies to be analyzed include Directors & Officers Liability, Employment Practices, Fiduciary Liability, and Kidnap & Ransom protection. Since most of these policies have claims made triggers, we will explore the significant terms and condition that trigger coverage and/or prevent coverage from applying. Don’t let your executives leave home without these coverages!3.00050923AM
5/9/20231:00 PMEthical Dilemmas & The Responsibilities of AgentsThis course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to prospects and clients, insurance carriers, and to third parties.  Throughout the course, we will discuss various ethical dilemmas insurance producers face and possible solutions.3.00050923PM
5/10/20239:00 AMCyber: Protecting From Hackers, Liars & Really Bad BotsThe technology upon which today’s business depends creates new exposures for our insureds.  We will examine the most common first and third-party exposures, including the laws concerning privacy and security of personal information and the effect they can have on our insureds.  We will review some of the coverages available in the Cyber insurance market and discuss things to consider when selecting a product.3.00051023AM
5/10/20232:00 PM1 Hour with Cathy: Commercial Property Valuation OptionsThis course begins with a discussion of various types of valuation in commercial property insurance including replacement cost and actual cash value.  We will discuss coinsurance, changes in values over the course of the policy term, state over-insurance laws as well as valued policy laws and functional valuation.1.00051023PM
5/11/20239:00 AMHomeowners Deep Dive: What You Need to Know About FormsAfter many years in the making, the Insurance Services Office’s (ISO) latest edition of its Homeowners forms contain numerous features not seen in prior editions. Insurance pros who take this course will dive deep into the forms and gain expertise on many features including some that benefit the insured and some that don’t.3.00051123AM
5/11/20231:00 PMMore Money, More (Ins) Problems? Mastering P&C CoverageThis course is designed to take an in-depth look into the affluent/high net worth marketplace and the challenges posed by the unique exposures and lifestyles. Discussion will focus on their needs and some of the most frequently overlooked coverage gaps, as well as the underwriting and risk management issues.3.00051123PM