Live Webinars

3 hour courses: $65/Members and $95/Non-Members

1 hour courses: $25/Members and $45/Non-Members

Have questions? Contact our Director of Education, Laura Glunt, at (317) 228-3033 or [email protected]

Begin DateBegin TimeCourseDescriptionCE Hours
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6/6/202411:00 AM1 Hour with Sam: Liability Concerns in the PA PolicyThe Insurance Services Office (ISO) Personal Auto Policy (PAP) is the most frequently written coverage form in our industry. Regardless, this form has many ‘mysteries’ – for both the insurance professional and the policyholder. This presentation will address a few liability concerns in the PAP and will provide information on endorsements that should be considered for nearly every Personal Auto risk.1.00060624AM
6/6/20241:00 PMMastering Business Income: Tools & TipsMany insurance pros know it’s the (indirect) loss after the (direct) loss that kills the business. Unfortunately, many lack an understanding of Business Income and related coverages to the point where such may not even be offered to an insured! This course is designed to dive deep into this essential coverage and prove to agents why it may be the most important insurance a business can have.3.00060624PM
6/13/20249:00 AMBots, Crypto, Weed & Other Risks You Never ImaginedBig data is watching your every move. Virtual currencies are powering transactions globally. Cars are driving themselves, stuff orbiting the earth can actually hurt you, genetically modified animals and marijuana are everywhere. This mind-blowing course discusses these and many other exposures that just recently would’ve seemed too futuristic to even exist (much less create an insurance concern) but here we are!3.00061324AM
6/13/20241:00 PME&O: Agent Obligations, Procedures, and OperationsAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s obligations, agency procedures and developing workflows to help defend and prevent E&O claims.3.00061324PM
6/18/202411:00 AM1 Hour with Cathy: Certificates - Headaches & RemediesThis course will familiarize the participants with some of the issues faced by insurance professionals when they issue Certificates of Insurance for their customers.1.00061824AM
6/18/20241:00 PMEthical Dilemmas & The Responsibilities of AgentsThis course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to prospects and clients, insurance carriers, and to third parties.  Throughout the course, we will discuss various ethical dilemmas insurance producers face and possible solutions.3.00061824PM
6/20/20249:00 AMHow It's Built & Used: Property UnderwritingThis course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to prospects and clients, insurance carriers, and to third parties.  Throughout the course, we will discuss various ethical dilemmas insurance producers face and possible solutions.3.00062024AM
6/20/20241:00 PMCovering Online Fraud & Employees Who Turn Out to Be CrooksThis course discusses two of the coverages available under commercial crime policies, with a focus on the Insurance Services Office (ISO) Commercial Crime program.  We will begin with a discussion of the difference between Discovery and Loss Sustained coverage triggers.  We will discuss Employee Theft coverage, the use of Employee Theft coverage to satisfy ERISA requirements and how the Employee Dishonesty coverage in the BOP differs from the Employee Theft Coverage in the Crime program.  We will move on to a discussion of Computer and Funds Transfer Fraud including adding coverage for Fraudulent Impersonation/Social Engineering losses.3.00062024PM
6/25/20249:00 AMFlood Insurance: What You Need to KnowJoin flood guru David Thompson for a discussion on many factors regarding flood insurance and the National Flood Insurance Program. This course follows the general curriculum for flood insurance training as set forth by FEMA. Completion of this course will satisfy FEMA’s 3-hour Basic Flood Insurance Course requirement for agents to sell flood insurance.3.00062524AM
6/25/20241:00 PMInflation and Personal Lines: Why It MattersPersonal lines insurance consumers know the pinch of inflation on seemingly all goods and services. What’s the impact on personal insurance rates and coverage?  This course reviews several factors as to how inflation across other industries impacts personal insurance and how to explain this to insureds. We’ll discuss options in various policies that can help insureds avoid underinsurance and help agents avoid E&O claims stemming from underinsurance situations.3.00062524PM
6/26/20242:00 PM1 Hour with Dave: All Things Ordinance or LawWhile many insurance pros are familiar with the term “Ordinance or Law”, many don’t have a keen understanding of its role in a homeowners or commercial property policy. This course reviews examples of ordinances and laws regarding damaged structures, the policy exclusions for compliance exposures as well as methods to insure them.1.00062624PM
6/27/20249:00 AMWhy Inadequate EPLI Will Close Your BusinessMany businesses do not carry Employment Practices Liability Insurance (EPLI) and some that do have confusing policies with limited coverage. This course begins with a discussion of why ALL businesses big and small must consider EPLI. The course will discuss some important concepts to understand when writing claims made policies and address many employment-related liability exposures faced by today’s employers: discrimination and harassment claims by employees and third parties, employee privacy concerns, retaliation claims, wage and hour claims and more as well as how common EPLI policies address such exposures.3.00062724AM
7/9/202411:00 AM1 Hour with Nicole: Insuring Work From Home ExposureWorking from home has become a staple of employment in America. Whether the “WFHomer” is doing so on behalf of an employer or running his/her own business, reliance on the homeowners policy is risky. In this course we’ll look at the unendorsed ISO Homeowners Forms for coverage, exclusions, and available endorsements.  Personal lines pros who understand the limits of the homeowners forms and ask the right risk analysis questions of their clients will help prevent errors and omissions claims, increase customer retention, and add value to their clients’ insurance portfolios.1.00071924AM
7/9/20241:00 PMClaims That Will Convince Your Insured to Enhance HomeownersTo save a few bucks, consumers are quick to strip off valuable coverage from their homeowners policy and/or buy coverage that doesn’t match their exposure.  This course will review several claims and coverage examples agents can use to talk their insureds through the importance of adequate homeowners coverage and endorsements to make the policy as broad as possible.3.00070924PM
7/11/202411:00 AM1 Hour with Sam: Physical Damage Coverage ConcernsThe Insurance Services Office (ISO) Personal Auto Policy (PAP) is the most frequently written coverage form in our industry. Regardless, this form has many ‘mysteries’ – for both the insurance professional and the policyholder. This presentation will address a few liability concerns in the PAP and will provide information on endorsements that should be considered for nearly every Personal Auto risk.1.00071124AM
7/11/20241:00 PME&O: Duties, Laws, Documentation, and Data BreachAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will discuss the importance of understanding their legal duty of care, the benefit and importance of documentation, and adopting a best practices approach in their workflow procedures and to help them comply with federal, state laws, and defend themselves against Data Breaches.3.00071124PM
7/16/202411:00 AMDoing Business Well in A Hard MarketDriven away from standard carriers by hard market conditions, many insureds (and even some insurance professionals) are encountering the excess and surplus lines market for the first time.   This fast-paced hour is designed to remove some of the mysteries of the E&S market and dealing with wholesalers and brokers.  The session looks briefly at the terminology and basic regulatory underpinnings of the E&S market.  It then turns to how the E&S market functions and when it functions well.  The session then, building on this background, concludes with a series of practical observations about dealing with wholesalers and general agents when accessing excess and surplus lines.1.00071624FREE
7/23/20249:00 AMCertificates, Contractors, and You: Fights & Coverage IssuesContractor insureds and their agents are all-too-familiar with issues regarding Certificates of Insurance as well as endorsements often requested with them. This course will review many considerations for agents when issuing a certificate and discuss ways to avoid some of the common problems and errors.  Issues regarding Additional Insureds, Waivers of Subrogation and other requests frequently made of agents will be discussed.3.00072324AM
7/23/20241:00 PMHandling Commercial Claims & Coverage DisputesThis course looks at several common commercial lines insurance policies and examples of actual claims that challenged the coverage (or lack thereof) provided.  Agents who take this course will gain expertise in various coverage scenarios and be better positioned to advocate for the insured not if but when the bad thing happens.3.00072324PM
7/24/20249:00 AMAll Things Ethics: Agent Obligations, Standards, AuthorityThis course uses a variety of scenarios to assist agents in ethical decision making. We will review several examples of agent obligations to insureds, carriers and others. We will discuss agency standards with regards to ethics, agent authority as perceived by others, and a variety of other situations.3.00072424AM