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7/14/2026Eroding: The Personal Lines Implosion and What Happens NextPersonal Lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums.  This course will explain how we got here and what insurance pros can do to understand, explain, and advise insureds as to how to protect themselves until conditions (hopefully!) improve.071426AM
7/14/20261 Hour with Nicole: Making Sense of Homeowners DeductiblesDeductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may not work how they expect.  This course will go through several examples to assist insurance pros in finally understanding homeowners deductibles.071426PM
7/16/2026Recognizing Fraudulent Claims and the Insureds Who File ThemDespite escalating punishments for offenders claims fraud remains prevalent. Books of business managed by even the most exceptional insurance pros - people who wouldn’t break a rule under any circumstance - are not immune to insureds who for whatever reason choose to be dishonest. Instructor Kym Martell has for years worked with insurance companies and agencies to train personnel on how to identify fraudulent activity. Through an abundance of examples and case studies, attendees of this course will learn best practices of how to deal with fraudulent prospects, insureds and claims.071626AM
7/21/2026C-Suite Savior: Mastering D&O, EPL and Other Executive Liability PoliciesThis program explores the importance of protecting executives as they operate at home and around the world. Some of the policies to be reviewed include Directors & Officers Liability, Employment Practices, Fiduciary Liability, and Kidnap & Ransom protection.  We will discuss many of the significant terms and conditions that trigger coverage and/or prevent coverage from meeting expectations of the insured. Insurance pros who take this program will be better positioned to assist commercial insureds in protecting their most impactful people.072126PM
7/23/2026Understanding Commercial Property GapsThis session explores common coverage gaps and exclusions in commercial property policies, beginning with an overview of how gaps arise and where they’re often found in policy forms. Participants will examine specific gaps in the Building and Personal Property Coverage Form, including insuring agreements, valuations, and exclusions that may leave exposures. The session also covers ways to address these gaps, providing practical solutions to enhance policy coverage.072326AM
7/23/2026Ethics in Insurance - Protecting the Client and the AgencyTo teach insurance professionals about the various ethical responsibilities they have to insurance companies, to prospects and clients, and to others. To review E&O exposures often associated with questionable ethical behavior.072326PM
7/28/2026Personal Lines Issues After Huge StormIn this program insurance pros will learn about several personal lines coverage issues that commonly creep up in the wake of a big storm. Examples of concerns discussed include cleanup, outages, and loss of use.072826AM
7/28/2026Incredible Efficiency: How Farms and Agribusiness Insureds Create Energy and the Risks/Insurance Issues InvolvedThis program will review the various renewable energy options being used by farms and agribusiness insureds. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm.  We will discuss the risk management considerations and insurance issues stemming from these energy options and determine solutions for farmers and agribusiness insureds.072826PM
7/30/2026Definition of Insanity: Common Home and Auto ExposuresThis course discusses several home and auto exposures that most everyone knows are there yet, for some reason, continue to cause coverage problems. Furnished vehicles, trailers, personal property, kids earning cash, watercraft, and several other common exposures will be discussed with the hope of addressing them in a way that finally produces a different result: adequate coverage!073026AM
7/30/2026AILP Coverage: Workers CompensationThis session covers workers’ compensation fundamentals, including employee vs. independent contractor status, benefits, and employer liability exposures. It also examines state-specific provisions, other states endorsements, and special coverages such as U.S. Longshore & Harbor Workers and Voluntary Compensation.AILP073026
7/30/2026Reasons Personal Lines are BrokenRide-sharing, drones, home rental, furnished autos, remote work and other issues testing common personal lines policies are reviewed in this course. Agents who attend will learn the depth of exposures and the best practices of how to address them with insureds.073026PM
8/4/2026AILP Issues: Personal AutoThis session explores common coverage gaps and gray areas in personal auto policies, from TNC exposures (Uber, DoorDash, Turo) to non-owned and rental vehicle complications. Attendees will gain insight into eligibility, cancellation rights, exclusions, and how everyday activities can affect coverage.AILP080426
8/5/2026AILP Issues: Employment Practices Liability Insurance (EPLI)This course introduces the fundamentals of Employment Practices Liability Insurance (EPLI), covering exposures created by common law and federal discrimination statutes. Participants will examine claims-made coverage, definitions of claims and damages, and the policy provisions that define who and what is covered.AILP080526
8/5/2026“Where Is My Stuff?” Addressing Supply Chain Exposures with Small Biz InsuredsIn this program insurance pros will learn how to assist commercial insureds in identifying profit-crushing supply-chain risks and understand how insurance can help (or not help) with them.080526AM
8/6/2026Ethics, Diligence, Success: What Agencies Need to KnowThis course reviews many examples of situations faced by agents which may test ethical resolve as well as E&O management practices. Agents who take this course will learn some coverage lessons, better understand the critical functions of a successful agency operation, and be more prepared to handle difficult situations commonly faced by insurance agencies.080626AM
8/6/2026Retirement Income Solutions – Social Security and OthersJoin veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!080626PM
8/11/2026AILP Coverage: Personal Auto - PAPThis course breaks down the personal auto policy from eligibility to exclusions, highlighting how each coverage—from liability to physical damage—operates in real-world situations. Attendees will review key coverages such as uninsured motorists, underinsured motorists, and personal injury protection while identifying common problem areas and coverage gaps.AILP081126
8/11/2026Commercial Property: Claims, Coverages, ConsequencesThis course uses examples of several commercial property claims to illustrate how the policy may not function in the manner expected by either the agent or insured. Insurance pros who take this course will gain expertise on a variety of commercial property issues such as reconstruction costs, setting limits, insurance to value, tenant lease insurance requirements, and acts of civil authority.081826PM
8/12/2026Fun (and Dangerous) as H*ll: Insuring Small VehiclesIn this program insurance pros will learn about several common exposures stemming from the use of small vehicles for recreational purposes as well as watercraft.081226AM
8/13/2026Agency Audits: How to Create Efficient, Profitable and Defensible WorkflowsDoes the word “audit” give you night sweats? Instructor Kym Martell taps into her decades of experience auditing agencies to discuss why welcoming an audit might be the best decision your agency can make. She’ll discuss best practices of agency auditing and how it will identify workflow deficiencies, E&O exposures, lost profitability, and the strengths your agency can build upon.081326AM