Begin DateEventDescription
Data pager
Data pager
Page size:
 81 items in 5 pages
Show all 81
1/26/2021Commercial Property - Direct vs Indirect DamageWe often sell direct and indirect damage coverages together, but did you know that these forms have little in common and do not require that one be purchased with the other?  This course will include a discussion on some the differences between a direct damage property form and the indirect options available to commercial lines customers.  We will explore some of the unique conditions and provisions in the Insurance Services Office (ISO) Building and Personal Property Coverage form and the ISO Business Income & Extra Expense forms.012621AM
1/26/2021Culture, Ethics and Errors and OmissionsGood (and error-avoiding) habits begin with good decision making. It sounds like a no-brainer, but employees in agencies across America struggle with this every day, souring agency culture and leading to costly E&O claims. Join agency principal and long-time insurance educator Terry Tadlock as he guides you through the many methods available to improve your agency’s culture and reduce its E&O exposure through an emphasis on ethical conduct.012621
1/28/2021The Small or Hobby FarmThe small farmer has always been with us. Insurance company’s appetite for this type of insured has waxed and waned. Are they commercial risks or personal lines risks? This session will make it very clear the small farmer is BOTH. As such, agents attending this presentation will find that Farm Liability and Farm Property coverages have areas where they do a good job and areas where they leave the insured with uncovered exposures. The same can be said for Commercial General Liability and Commercial Property coverages. To add to the confusion, many times insurance companies seem a bit confused – often personal lines underwriters, handling the business and commercial needs, are not as well understood as they should be. When these risks are being underwritten in the commercial lines department, confusion often exists there too – particularly as to personal liability exposure. As always, the insurance professional MUST be conversant in both arenas to meet the needs of these clients.012821AM
1/28/2021Personal Lines Clients and Their New NormalThis course is further evidence that, even though we deal with them daily, personal lines insurance policies are packed with coverage concerns recognizable only to the well-trained eye. Join Scott Treen as he reviews a variety of annoying but important auto and homeowner’s coverage concerns found in policies sold daily by agents everywhere.012821PM
2/2/2021Adventures in Aging Understanding SS and MedicareOver the last five decades, Chris Amrhein has evolved into one of the insurance industry’s most trusted resources/statesman. Join Chris as he blends his professional and personal experience with Social Security and Medicare into this interactive, informative (and dare we say…fun?!) course. To earn CE credit for attending this course is a nice bonus, but we hope you’ll see it for what it truly is: an experience that will change your life as well as the lives of those around you. These programs are essential to every American and you’ll discuss them from the ground up – eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready to help.020221
2/3/20211 Hour with Cathy: Ins. Issues for the Commercial TenantThis course will familiarize the participants with some of the coverage issues faced by commercial insureds who rent space.  We will discuss the problems and possible solutions.020321
2/9/2021Personal Lines Coverage Concerns: Annoying But ImportantThis course is further evidence that, even though we deal with them daily, personal lines insurance policies are packed with coverage concerns recognizable only to the well-trained eye. Join Scott Treen as he reviews a variety of annoying but important auto and homeowner’s coverage concerns found in policies sold daily by agents everywhere.020921AM
2/9/2021Flood Insurance and the NFIPCompletion of this course will satisfy FEMA’s 3-hour Basic Flood Insurance Course requirement for agents to sell flood insurance. Agents will gain a basic understanding of the National Flood Insurance Program (NFIP) and the ability to share this important information with customers.020921PM
2/10/2021CIC Commercial Multiline - Online CourseThis course is being offered online in the traditional CIC Institute format - two consecutive 8-hour days of class. Topics Covered: Commercial Inland Marine Concepts & Coverages, Employment Practices Liability Insurance, Crime Coverages & Endorsements, Cyber Exposures and Coverage, Excess Liability/Commercial Umbrella Coverages20200212WB
2/10/20211 Hour with Nicole: Homeowners Loss Settlement IssuesLoss settlement is often questioned by insureds at time of purchase and misunderstood by agents at time of loss.  This brief course goes through loss settlement, including examples, to gain greater understanding of this essential function in the policy.021021
2/11/2021Errors and Omissions Duties, Operations, ChecklistsAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s duties, agency operations, using checklists and other exposures present in the day-to-day operations of most agencies.021121AM
2/11/2021Homeowners In Real Life: Tales of Claims & CoverageOnce a policy is written, all it requires is renewals and varying degrees of service….until a claim occurs!  Take a deep dive in to some claims examples that range from dog bites to burglaries, renovations to total losses, and how each claims triggers (or doesn’t!) specific parts of the homeowners policy.021121PM
2/16/2021Additional Insureds and Certificates: Issues and AnswersCertificates of Insurance and Additional Insured endorsements cause many problems for insurance agents trying to help commercial clients.  We will review the things to consider before issuing a certificate and discuss ways to avoid some of the common problems and errors.  We will discuss Additional Insureds, reviewing some of the most commonly used Additional Insured Endorsements. Lastly, we will look at requests frequently made of agents and discuss why some of these can create problems.021621AM
2/16/2021Contracts Agents Should ReadInsureds are constantly signing contracts and accepting responsibility. Unfortunately, those same insureds often are unaware of the extent of such until it’s too late. When it comes to an insured’s contract, what is the role an agent should play? Join Terry Tadlock as he reviews several common types of contracts and provisions that may affect insurance coverage.021621PM
2/23/2021Insurance Jeopardy! Personal & Commercial LinesThis…Is…Insurance Jeopardy! Your host, instructor and master insurance technician Steve Lyon uses a Q&A format to gauge your understanding of complicated insurance coverage issues in a variety of commercial and personal lines exposures. You’ll love the interactivity…but don’t forget to answer in the form of a question!022321AM
2/23/2021Ethics: Essentials for the Insurance ProducerThis course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to insurance carriers, prospects and clients, and to third parties.  Throughout the course, we will discuss various ethical dilemmas insurance producers face and possible solutions.022321PM
2/24/20211 Hour with Corey: Valuation Issues with Custom CarsInsurance professionals should expect three things from this Personal Lines Auto course: (1.) an overview of the dilemma of highly-customized vehicles in valuating during a claim, (2.) interesting examples of the multi-faceted phenomenon of adding a plethora of after-market parts and customization to cars and trucks, and (3.) insurance solutions to mitigate the complexity and add solutions to your sales style and agency protocol. You’ll leave this course with enough knowledge to inform clients of expectations concerning their altered vehicle, prepare proper documentation of customization, and work with claims to garner a consumer-friendly valuation of the car or truck.022421
2/25/2021Insuring Commercial Transportation ExposuresBusinesses that use autos need commercial auto coverage.  The type, use, ownership and many other factors associated with these autos will dictate the coverage form most effective in transferring risk for each client. This presentation will address two commonly used auto forms: the Business Auto Coverage Form and the Motor Carrier Coverage Form and discuss why/when a particular form should be used.022521AM
2/25/2021How/Where the %^&* Will I Live? - Insurance SolutionsInsurance professionals should expect three things from this course: 1) overview of data and demand for insurance products to assist with financing long-term care needs, 2) interesting societal dilemmas, and 3) structuring a policy and alternative funding sources. Agents will leave this course with enough knowledge to assist insureds through a common, stressful, and legitimate concern: “what if my long life makes me/my family broke?”022521PM
3/2/2021Adventures in Aging Financially Surviving RetirementTo earn CE credit for attending this course is a nice bonus, but we hope you’ll see it for what it truly is: an experience that will change your life as well as the lives of those around you. People are terrified of outliving their money and the large bills that come with rising cost of living, medical bills and end-of-life costs. This course explores a variety of financial tools and insurance products to help manage such costs. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready to help.030221

WEBSITE LOGIN 

(FIRST TIME ONLY)

  1. Click on Sign In (upper right)
  2. Click Forgot Username
  3. Type in your work email address (this will become your username)
  4. Check your email to verify that you received your username confirmation
  5. Click on Sign In again
  6. Click on Forgot Password (enter your email address, which is now your username)
  7. Check your email and follow the links to reset your password