Webinars

Live Webinars

3 hour courses: $65/Members :: $95/Non-Members

1 hour courses: $25/Members :: $45/Non-Members

You may register and pay for the classes online below. However, if you want to register and pay by check, please use this form. 

Begin DateCourseDescriptionCE Hours
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1/20/2022"How/Where the %^* Will I Live?" Insurance SolutionsTo share examples and facilitate a discussion of insurance options for care in the long-term: intricacies of the underwriting process, affordability, coverage options, designing a policy, selecting ancillary options, considering available forms/endorsements, and case studies with Medicare/Medicaid subsidies.3.001202022AM
1/20/2022Commercial Property - Direct vs Indirect DamageWe often sell direct and indirect damage coverages together, but did you know that these forms have little in common and do not require that one be purchased with the other?  This course will include a discussion on some the differences between a direct damage property form and the indirect options available to commercial lines customers.  We will explore some of the unique conditions and provisions in the Insurance Services Office (ISO) Building and Personal Property Coverage form and the ISO Business Income & Extra Expense forms.3.0012022PM
1/27/2022Personal Lines Clients and Their New NormalA side-effect of the pandemic is that many of our personal lines insureds – for better or worse - had to make changes in the way they live, work, and educate. Even in a post-pandemic world, many such lifestyle changes will continue. Join Nicole as she discusses effects this “new norm” has on homeowners and auto policies.3.00012722AM
1/27/2022Adventures in Aging: Medicare and Other Retirement SolutionsMedicare is coming (or for many, it’s already arrived!) Join veteran insurance educator Chris Amrhein as he shares his own adventures with Medicare and other healthcare solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!3.0012722PM
2/8/2022Agent's E&O: Duties, Best Practices, Operations, WorkflowsAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s duties, agency operations, using checklists, and other exposures present in the day-to-day operations of most agencies.3.00020822PM
2/10/2022Homeowners In Real Life: Tales of Claims & CoverageOnce a policy is written, all it requires is renewals and varying degrees of service….until a claim occurs!  Take a deep dive in to some claims examples that range from dog bites to burglaries, renovations to total losses, and how each claims triggers (or doesn’t!) specific parts of the homeowners policy.3.00021022AM
2/10/2022Is This Stuff For Real? Understanding & Insuring RisksIs This Stuff For Real? Understanding & Insuring Emerging Risks - Virtual currency. Marijuana. Outer space. Nanotechnology. Autonomous cars. GMOs. What is all this stuff? What are your insureds doing with it? How are insurers responding to it and what can you the agent do about it? Join master insurance technician Steve Lyon as he explores what’s coming for our industry (and for society in general!)3.00021022PM
2/15/2022Personal: Home Auto Exposures Your Insured Doesn’t shareYour personal insureds are keeping exposures from you that you need to know in order for their coverage to do its job. Assisted living, side jobs, “entity” ownership, unmarried and living together, off-premises activities and other common exposures are discussed in this course. Solutions will help agents discover the truth, close the gap and keep the account.3.00021522AM
2/15/2022Flood Insurance, FEMA, and the NFIPThis course follows the general curriculum for flood insurance training as set forth by FEMA. Completion of this course will satisfy FEMA’s 3-hour Basic Flood Insurance Course requirement for agents to sell flood insurance. This course incorporates discussion on recent changes with the NFIP as well as many general principles of flood insurance.3.00021522PM
2/17/2022Planting the Seed: Agent Strategies to Get and Keep AgriIn order to reduce the thought of insurance as a commodity, the agent MUST enhance the value they bring to the agribusiness insurance buyer.  This course will review the risk management process as well as available coverage forms and endorsements that allow agents to tailor the risk finance tool of insurance. Participants will learn about the tools available to protect entities, individuals and families involved in an agribusiness operation.3.00021722AM
2/17/2022“Adventures in Aging”: Social Security & Oth Ret. Income solRetirement is coming (and for many has already arrived!) Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!3.00021722PM
2/22/2022Certi of Ins and the Coverage Issues that Go With themCertificates Of Ins & Additional Insureds: Making Sense Of It . All For the commercial lines insurance agent, Certificates of Insurance and the related issue of Additional Insureds are often sources of frustration, confusion and, increasingly, E&O claims.  We will review the things to consider before issuing a certificate and discuss ways to avoid some of the common problems and errors. We will discuss Additional Insureds, reviewing some of the most commonly used additional insured endorsements. Lastly, we will look at requests frequently made of agents and see why some of these are problematic.0.00022222AM
2/22/2022Lurking: Surprises In the Contractor’s CGL Policy & EndorsemThis course examines a variety of Commercial General Liability policy features and endorsements that are sometimes added.  We will focus on the effect these features and endorsements have on a contractor’s insurance program. While most of the endorsements discussed are reductions in coverage, some are important enhancements.3.00022222PM
2/22/2022Lurking: Surprises In the Contractor’s CGL Policy &This course examines a variety of Commercial General Liability policy features and endorsements that are sometimes added.  We will focus on the effect these features and endorsements have on a contractor’s insurance program. While most of the endorsements discussed are reductions in coverage, some are important enhancements.3.00051722AM
2/24/2022The Evolution of Ethics in InsuranceInsurance professionals should expect three things from this ethics course: (1.) interesting societal dilemmas and their ethical ramifications, (2.) simple adherence to an existential philosophy applied to a business environment, and (3.) how to apply concrete principles and precepts to insurance-related situations even within a post-modern paradigm. Agents will leave this course with the knowledge to make a correct decision while conducting business, managing people, or setting the barometer for an insurance office or corporate workplace.3.00022422AM
2/24/2022Contracts Agents Should ReadInsureds are constantly signing contracts and accepting responsibility. Unfortunately, those same insureds often are unaware of the extent of such until it’s too late. When it comes to an insured’s contract, what is the role an agent should play? Join Terry Tadlock as he reviews several common types of contracts and provisions that may affect insurance coverage.3.00022422PM
3/3/2022Personal Lines Clients and Their New NormalA side-effect of the pandemic is that many of our personal lines insureds – for better or worse - had to make changes in the way they live, work, and educate. Even in a post-pandemic world, many such lifestyle changes will continue. Join Nicole as she discusses effects this “new norm” has on homeowners and auto policies.3.00030322PM
3/10/2022Agent’s E&O: Defenses and Preventions for the Ins ProAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will discuss the importance of understanding their legal duty of care, the benefit of adopting a best practices approach in their workflow procedures and to help them defend themselves when the E&O claim is presented to the agency.3.00031022PM
3/22/2022Employment Practices Liability InsuranceJoin us for an interesting look at hot topics in the arena of EPLI!  We’ll look at current trends and current issues, including Covid-19 questions.  We’ll revisit some concepts from the Americans with Disabilities Act and the Family and Medical Leave Act.  The emphasis is on things your insureds need to know (and ways in which you can more effectively interact with them) to manage an ever-changing risk.  We’ll conclude with a look at some lurking insurance coverage questions in EPLI.3.00032222AM
3/22/2022Nailed It: Understanding Insurance RequirementsNailed It: Understanding Insurance Requirements in Construction Contracts  Agencies with insureds in the construction industry are too familiar with the seemingly never-ending issues with construction contracts as they relate to insurance. Join Cathy as she discusses many common concerns regarding such contracts, their often indecipherable insurance requirements, and the role played by the insurance agent. Contractual liability, waivers of subrogation, Additional Insured requirements and many other issues will be discussed.3.00032222PM

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